Appointment Policy

Please cancel or change your appointment 48-hours ahead of your scheduled appointment time, Monday through Friday. This means to not incur a late fee or missed session charge, a 2PM Monday appointment will need to be cancelled or changed on the preceding Friday before 2PM. If a fee does occur, the credit card on file will be charged $85 for a no show and $75 for a late cancel. These fees are not covered by out-of-pocket reimbursement. Available slots are limited and not double-booked, so any notice above 48-hours is greatly appreciated, as it increases the chances of someone else being seen and allows this time to be better used.

Changing Your Appointment

For ease in cancelling or changing your appointment, please visit the Patient Portal—a HIPAA-compliant web-based service for all your clerical needs. This feature is accessible day or night and allows you to address scheduling issues without having to wait for a call back during business hours, which sometimes is not until the next business day, or longer if the office is closed. If you do not have access to the Patient Portal, and you need to change your appointment, please call your therapist and leave a detailed message regarding your cancellation. In doing so, please provide the best number to reach you and indicate if it is ok to leave a message. Thank you.

Appointment Policy

Changing Your Appointment

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