Eastside Insight
Eastside Insight
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    • By Referral
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    • For Prospective Clients
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    • Pay Model
    • Insurance Benefits
    • Payment Methods
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    • How to Reschedule
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  • COSTS
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    • Registration & Admin
    • Ancillary
    • Aids
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  • CLIENT CORNER
    • Client Portal
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  • More
    • HOME
    • ABOUT
      • Therapeutic Process
      • Standards & Mission
      • Our PCS
      • Our Therapists
    • FOCUS
      • Areas of Practice
      • By Referral
      • Services & Approach
      • Types of Therapy
      • Current Groups
    • CONNECTION HUB
      • For Prospective Clients
      • For Providers
      • Receiving & Sending Docs
    • ONBOARDING
      • Pay Model
      • Insurance Benefits
      • Payment Methods
      • Appointment Policy
      • How to Reschedule
      • Intro to First Sessions
    • COSTS
      • Ei Account
      • Registration & Admin
      • Ancillary
      • Aids
      • Therapy Rates
    • CLIENT CORNER
      • Client Portal
      • The Insight Hour Website
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  • HOME
  • ABOUT
    • Therapeutic Process
    • Standards & Mission
    • Our PCS
    • Our Therapists
  • FOCUS
    • Areas of Practice
    • By Referral
    • Services & Approach
    • Types of Therapy
    • Current Groups
  • CONNECTION HUB
    • For Prospective Clients
    • For Providers
    • Receiving & Sending Docs
  • ONBOARDING
    • Pay Model
    • Insurance Benefits
    • Payment Methods
    • Appointment Policy
    • How to Reschedule
    • Intro to First Sessions
  • COSTS
    • Ei Account
    • Registration & Admin
    • Ancillary
    • Aids
    • Therapy Rates
  • CLIENT CORNER
    • Client Portal
    • The Insight Hour Website

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Service Inquiries for Prospective Clients

Connecting & Next Steps

To better match your level of engagement and facilitate the process of connecting, the "Contact Options" section provides info related to the 3 ways of reaching out, with a clickable link embedded in the corresponding picture to initiate the selected method.

At the end of this web page you will also find a section called "Next Steps"--aka, what happens AFTER you have connected with someone at Ei. 

Contact Options

Open book with 2 leaves making heart in center.

Consultation Call

Best Suited For: One-Stop Shop


Consults range from 10 to 20 minuets and complementary.  It combines the benefit of being able to get a sense of the therapist right from the start, provides the ability to ask the therapist questions directly, while also still being able to inquire about things like cost; and which makes beginning with a consult a no-brainer for us and a time-saver for you!  We hold several spots throughout the week for these calls.


If you do not see a time that works for you send us a contact form providing at least 3 alternative options and the best way to reach you. If one of those options works, we will book the consultation and you will get an email notification asking to confirm. If none of the times suggested work, we will reach out to you at the number provided to try to find a time that does.  

Nailed wooden sign hung with string on blue fence-like wood.

Contact Form

Best Suited For: Questions that would not require a consultation call.


Much of the time when someone submits a contact form, they are inquiring about “Frequently Asked Questions,” so please review the answers provided on the FAQ page (located in Footer) to save yourself a step.


We also know there are other reasons why submitting a contact form is more amenable to a person’s needs, or maybe you’re experiencing anxiety thinking of speaking with a therapist. Submit away then! We will do our best to navigate things from here.

7 single hands belonging to different people holding letters spelling "Call Now."

Calling

We realize that sometimes finding the time and courage to make the call is the most you have to give in the moment, and so if this is you, well then we encourage you to use whatever motivation or energy you have now to do this.  The "call now" image is linked to a toll free number, that can connect you to our main business line, which provides you with a phone menu of options to choose from.  To bypass this message and get connected directly to our "Prospective Client" line, press 2.

We’re glad you are here, and while we look forward to connecting with you, our priority is your health; and so if you are currently experiencing an emergency or crisis, please do not reach out and wait for a response, as we cannot provide services for crisis situations that need immediate attention. Instead, please call 911, 988, or go to the nearest emergency room. 


If you find yourself in the above situation and you are still uncertain as to the best course of action, then please click the lifeline image to obtain aids related to Crisis Protocol, Distress Planning, and a detailed resource list for Crisis Support Services. 

Lifeline coming from stethoscope, radiating medical clip art, held by blurred out doctor.

Next Steps

After you speak with your potential therapist, and decide to engage with our services, you will then be invited to register as a client.

Black & White image of hands typing on a laptop.

All therapists carry a full client case load, and so work on reoccurring appointment slots. This means that if a therapist has an opening, then you will be booked in the next available spot in 1 to 4 weeks, during a agreed upon time. 


The associated registration fee reserves your place and provides you with a client portal to complete the registration process.


Click image of typist, which has an embedded link, to learn more about our Client Portal.

We are a private practice, which means we can provide a higher level of care in certain areas, while also limited in scope for issues that may require additional service needs and/or referral by another provider.  If you would like to find out more about our parameters, please click the button below.

Our PCS
  • Our Therapists
  • Ei Account
  • Privacy Policy
  • Crisis Protocol/Resources
  • FAQ
  • Ei's Insights (Blog)

Open: Monday to Friday (By Appointment)

In-Person Practice Location: 545 Rainier Blvd North, Ste. 11, Issaquah, WA 98027

Phone: 425-245-5981 / Fax: Available Upon Request

Copyright © 2019-2025 Eastside Insight - All Rights Reserved.

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