To achieve this, our providers are not salary or hourly, but operate Fee-for-Service schedules (see Payment Policy tab to learn what this means)
Therapists will only accept a client onto their case load if there is a reoccurring spot in their schedule to do so AND after first consulting with the client to make sure they are both suited to working with each other.
This means we do not try to off-set the costs of cancellations by double-booking appointments or offering 'open-bookings'
It also means our clients will never have to go weeks without an appointment, as each client gets an exclusive spot held for them each week.
Our clients also do not check-in for an appointment, only to incur long-wait times for the appointment to begin.