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  • Home
  • About
    • The Process of Therapy
    • Standards & Mission
    • Our PCS
    • Our Therapists
  • Focus
    • Areas of Practice
    • By Referral
    • Services & Approach
    • Types of Therapy
    • Current Groups
  • Getting Started
    • Inquiries & Next Steps
    • Provider Referrals
    • Beginning Therapy
    • Payments
    • Pay Model
    • Appointment Policy
    • How to Reschedule
  • Costs
    • Ei Account
    • Aids
    • Therapy Rates
    • Registration & Admin Fees
    • Ancillary Costs
  • Client Corner
    • Client Portal
    • The Insight Hour Website

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Hello. Welcome to Ei's Provider Referral Page

This page will provide you with a list of ways to submit a referral and care coordinate with us.  It will also provide information on Transfer of Care and areas with referral special parameters.


But first, if you have not worked with Ei before, it may help to know a little bit about our PCS:

The Scope of Practice, Level of Care, and Needs of Service that we provide

(as this can help you gauge your referral better). 


Click on the action button below to learn more.


About Our PCS

Type of referrals

New Clients Referrals

In most instances, we do not require new clients to have a referral from their Provider prior to scheduling.  However, we run full caseloads, and so referrals from providers have higher priority consideration given continuity of care needs. 


Therapy Referral Contact Form: If you do wish to send us a referral, then providing context is hugely beneficial (and this form helps with that).

Transfer of Care

Step 1: Provider Call - Ideally this takes place before we have spoken to the referred client, but we know that is not always the case.

Step 2: Consultation Call: Takes place with Ei and the referred client.  If for some reason this has already been done, then this step will not need to be repeated.

Step 3: If we assess that we are able to provide continuing care for your client, then we will need. a written Summary of Care and Discharge Plan.

By Referral

The practice areas listed on the "By Referral" page have special parameters, as clients experiencing these presentations often have service needs higher than can be provided in the private sector.


However, these are also practice areas that qualify as an “exception” when there is adequate support via collaboration with another healthcare organization.


To satisfy service level needs, prior to our speaking or meeting with the client, we require referral by an established Psychiatric Care Provider (practicing in the greater Seattle area), who is willing to engage in pre-treatment consultation and on-going care during the client’s targeted duration of therapy at Ei.


We request the above ideally takes place prior to our speaking with the potential client.

By Referral

Ways to contact us

Booking a Provider Call

Best Suited For: Referrals where there ARE known exceptions or restrictions to our PCS and/or Transfer of Care.


Can Help With:

  • Saves Time. Negates need to fill out Therapy Referral Form.
    • You can still submit form if you feel our having the information is useful prior to connecting in the Provider Call.
  • Avoiding phone tag. 
  • If you do not see any times that work for you, then call and leave a message on Provider Line with direct number and/or cell and email, and times we can reach you. We will try to get back to you at the times you have provided, but if not, we will email you to figure out times that work.


Not As Good For: 

  • Time sensitive matters (things under 24 hours)
  • Providing brief information
  • Referrals that DO NOT require advanced care coordination 

Outside Provider Line: (425) 245-5981, Opt. 6

Best Suited For: Brief information, general referrals.


Can Help With:

  • Questions you might have prior to making a referral that are not listed on our website.
  • Instances where we already share a client, and you need to:
    • Provide us with information regarding client, but it doesn’t necessarily require a Care Coordination Call
      • Please leave a direct phone number that we can reach you at, in case we need to follow-up.
    •  Our listed Provider Call times do not work for your schedule.
      • Please leave times for a call back, the direct line we can reach you at, but also your email. In the event we cannot reach you back at the times provided, then emailing each other with possible times will work better than phone tag.
    • Initiating contact.


Not As Good For: 

  • Checking to see if we are accepting new clients.
    • You can find this info on “Our Therapists” page under “About Us” tab, and then by clicking on the link to the therapist. 
    • If you see that the therapist is not taking new clients, but you still would like to inquire further, then consider booking a Provider Call to discuss or filling out the Therapy Referral Form and checking the Wait List box.
  • Discussing referrals with exceptions or restrictions to our PCS and/or Transfer of Care
    • As this will more than likely require finding a time that works for us to have a larger conversation, and so then booking a Provider Call is the best way to carve out this time. If you don’t see any times that work for you, then leave your contact info, and we will email you to find a time that does work. 
  • Sending ROI/Submitting Documents: 425-225-7487

Therapy Referral Form

Best Suited For: Referrals where there are no known exceptions or restrictions to our PCS and the referral is not for Transfer of Care.


Can Help With 

  • Establishing a higher probability of your client receiving services
    • Continuity of care leads to better health outcomes, so provider referrals carry greater consideration.
  • Addresses lack of motivation issues for clients needing therapy but feeling discouraged or overwhelmed to take the initial steps, or perhaps barriers related to current status where there are impairments with executive function skills.
  • Provides greater context into your client’s needs prior to our having a Consultation Call with the client.
  • Reduces the challenges of cold calling, waiting for the call to be returned, finding a time to connect (as the form provides a plan for contact and follow-up)


Not As Good For: Transfer of Care or By Referral client needs. Both of these instances require Provider Calls, which can negate need for the form.

Therapy Referral Form
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Open: Monday to Friday (By Appointment)

In-Person Practice Location: 545 Rainier Blvd North, Ste. 11, Issaquah, WA 98027

Phone: 425-245-5981 Fax: 425-225-7487

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